Effective Date: 04.08.2025
Who We Are
This website is operated by Aurlitho, an online store powered by WooCommerce. Our website address is: https://aurlitho.store.
Contact Forms
When you contact us through the contact form on our website, we collect the personal data you provide, such as your name, email address, and message content. This data is processed using Forminator Forms, a plugin that helps us manage contact form submissions.
We also collect your IP address and browser user agent to assist with spam detection and site security.
Form submissions may be stored in our website’s database and/or sent to our business email address. We use this information only to respond to your inquiry or provide support related to our services. We do not use this information for marketing purposes unless you have explicitly opted in.
If you wish to have your data removed, please contact us directly.
Order Information
When you place an order through our website, we collect information necessary to process and fulfill your purchase — including your name, email address, phone number, billing and shipping address, and order details.
This information is stored and managed using WooCommerce, the e-commerce system that powers our store.
Payment information (such as credit card details) is not stored on our servers and is processed securely by our payment provider (Stripe).
We use this data exclusively to process your order, provide customer support, and meet legal or accounting requirements.
Cookies
Our website uses cookies to enhance functionality, improve security, and provide a better user experience. Cookies are small text files stored on your device by your browser.
Some cookies are essential for the proper functioning of the site, while others help remember preferences or improve performance.
You will be asked to accept or reject non-essential cookies upon your first visit. You can manage your cookie settings at any time via your browser preferences.
Who We Share Your Data With
We do not sell or rent your personal data to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, or providing customer support — all in compliance with applicable data protection laws.
If you request a password reset, your IP address may be included in the reset email for security purposes.
We may also disclose your data when required by law, or to enforce our Terms and Conditions and protect our legal rights.
How Long We Retain Your Data
We retain personal data only as long as necessary to fulfill the purposes for which it was collected — including legal, accounting, or reporting requirements.
If you register an account on our website, the personal data you provide is stored in your user profile. You can view, edit, or delete most of your information at any time via your account dashboard (except for your username, which cannot be changed). Website administrators may also access and manage this data if needed to provide customer service or support.
Order-related data (such as billing/shipping details, transaction records, and invoices) may be retained for up to 6–10 years to comply with tax and accounting regulations.
Backup copies of the website and data may also be retained securely for disaster recovery purposes for a limited time.
What Rights You Have Over Your Data
Under applicable data protection laws (such as the GDPR or CCPA), you have the following rights:
- Right of access – You may request a copy of the personal data we hold about you.
- Right to rectification – You can ask us to correct any inaccurate or incomplete information.
- Right to erasure – You may request that we delete your personal data, provided it is no longer required for legal or contractual purposes.
- Right to data portability – You may request a structured, machine-readable export of your personal data.
- Right to restrict or object to processing – In certain cases, you may object to or limit how we process your data.
To exercise any of these rights, please contact us using the contact details provided in this policy. We may ask you to verify your identity before fulfilling your request.
Please note that we may be required to retain certain data for legal, administrative, or security purposes (e.g. tax records, fraud prevention).
Where Your Data Is Sent
Our website may use automated tools (such as anti-spam and fraud detection systems) to ensure platform security and integrity.
If you use forms or create an account, some data may be processed by third-party services (such as hosting providers, payment gateways, or email delivery platforms) in accordance with data processing agreements.
We ensure that any third-party service providers who process your data do so in compliance with applicable regulations, including secure transfer mechanisms where required.
Children’s Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from anyone under 13 years of age.
If you are a parent or guardian and believe we may have collected information from a child, please contact us immediately.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at: 📧 aurlitho.store@gmail.com
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