Privacy Policy

Effective Date: 09.11.2025

Who We Are
This website is operated by Aurlitho, an online store powered by WooCommerce. Our website address is: https://aurlitho.store
If you have any questions about this policy, contact us at aurlitho.store@gmail.com.

1. Contact Forms

When you contact us through the contact form on our website, we collect the personal data you provide (such as your name, email address, and message content). This data is processed using Forminator Forms to help us manage and respond to inquiries.

We may also collect your IP address and browser user agent to help with spam detection and site security.

Form submissions may be stored in our website database and/or sent to our business email inbox. We use this information only to respond to your message or provide support. We do not use contact form data for marketing purposes.

If you would like us to delete your message or related data, please contact us.

2. Order Information

When you place an order on our website, we collect information necessary to process and fulfill your purchase, including:

  • name and contact details (email, phone),
  • billing and shipping address,
  • order details (products purchased, amounts, dates).

This information is stored and managed using WooCommerce.

Payments
We do not store full payment card details on our servers. Payments are processed securely by our payment providers (Stripe, PayPal). The payment provider receives your payment details in order to complete the transaction.

We use order-related data to:

  • process and deliver your order,
  • provide customer service and support,
  • comply with legal, tax, and accounting obligations.

3. Cookies

Our website uses cookies to ensure it functions properly, improve security, and enhance your browsing experience.

  • Essential cookies – required for the site and cart to work.
  • Functional/performance cookies – may improve user experience.

You can manage or disable cookies in your browser settings. Please note that disabling essential cookies may affect the functionality of the site.

4. Who We Share Your Data With

We do not sell or rent your personal data to third parties.

We may share your data with trusted service providers who help us operate the website and deliver our services, for example:

  • web hosting providers,
  • payment processors,
  • delivery/shipping services,
  • security and anti-spam tools.

These parties only receive the data necessary to perform their services and are expected to protect it appropriately.

If you request a password reset, your IP address may be included in the reset email for security.

We may also disclose personal data if required by law or to protect our legal rights.

5. How Long We Retain Your Data

We retain personal data only as long as needed for the purposes described in this policy or as required by law.

  • Contact form messages may be kept for customer service and record-keeping.
  • Order data (billing/shipping details, invoices, transaction records) may be retained for an extended period to meet tax, accounting, and fraud-prevention requirements.
  • Account data: if you create an account, the information you provide is stored in your user profile. You can view or edit most of it at any time (your username usually cannot be changed). Site administrators can also view and manage this data to provide support.

Backup copies of the website and its data may be stored securely for a limited period for disaster recovery purposes.

6. Your Rights

Depending on your location and applicable law, you may have the right to:

  • request access to the personal data we hold about you,
  • request correction of inaccurate or incomplete data,
  • request deletion of your personal data (where we are not required to keep it),
  • object to or restrict certain types of processing,
  • request a copy of your data in a portable format.

To make a request, contact us at aurlitho.store@gmail.com. We may ask you to verify your identity before acting on your request.

Please note: we may need to retain certain information (for example, order records) for legal, administrative, or security reasons.

7. Where Your Data Is Sent

Our website may use automated services (such as anti-spam or security tools) to protect the platform.

Data submitted through forms or accounts may be processed by third-party services (hosting, payment, or email delivery) under appropriate data protection safeguards.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from anyone under 13 years of age.

If you are a parent or guardian and believe we may have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, or legal requirements. The latest version will always be available on this page.

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